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  • March 5, 2012 at 6:56 pm in reply to: EH El Nano Memory Toy not working. #117086
    slavestate
    Member

    Is there a Moderator on this board who can give some piece of mind in regards to this discussion?

    I have called more than half a dozen times and left detailed messages in both the technical support and/or customer service departments in regards to my dysfunctional pedal. Not ONCE have I actually talked to an individual at this company, rather I have been directed to an automated voice messaging system.

    Is this how EH does their business?

    I simply am looking for a fix.

    March 1, 2012 at 6:58 am in reply to: EH El Nano Memory Toy not working. #117049
    slavestate
    Member

    I have not solved the problem, and Electro Harmonix hasn’t helped in the least bit.

    I actually ran into a buddy today who had the same thing happen to his, and mentioned he spoke with a EH Rep and was told that there was an issue with a batch of these.

    It’s a shame I have a shoddy paperweight now. Especially because I paid what I thought was decent money for what should have been a decent pedal.

    What a shame.

    January 23, 2012 at 6:46 pm in reply to: EH El Nano Memory Toy not working. #116845
    slavestate
    Member

    I am quite frustrated.

    I have called more than 5 times and left detailed messages with as much information I could give.

    This is the LAST EH pedal I purchase.

    January 6, 2012 at 9:08 pm in reply to: EH El Nano Memory Toy not working. #116699
    slavestate
    Member

    I have called and left messages at different times now,

    what else can I do?

    Thank you.

    December 24, 2011 at 2:58 pm in reply to: EH El Nano Memory Toy not working. #116593
    slavestate
    Member

    Anyone have any suggestions?

    Thank you.

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