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Presence76Member
Wow, the master himself! All your demos are wonderful!
Thank you for the quick reply. I guess the Pog2 is really what I want. I have to decide between saving up for that or going for a dedicated pedal.
Thanks!
Presence76MemberHey-just received my Ring Thing back with a Software Update and it’s working great! No more warble! The e-mail I used was “info@ehx.com” Not sure how they’re going to tackle the update for everyone, but there is definitely a fix! I’m very happy with this pedal now.
Presence76MemberHey-
I have a post about the very same issue. I have been working with an EHX Staff member, and actually received my Ring Thing with a software upgrade today! Problem solved! I’m going to post this in my original post as well. Not sure how they’re going to fix all the broken units, but I would send an e-mail to info@ehx.com That’s how I got mine looked at…
Presence76MemberHey here’s an update for anyone still following this thread…I sent an e-mail to my contact yesterday, and here is the response:
“We are closer but haven’t quite nailed it yet. It’s funny I was listening to the latest update this morning. We have to do further testing to decide if we fixed the problem.”
So, no date mentioned of course, but at least they’re working on it. I actually haven’t had my expression pedal plugged in, so I’ve been using it without the whammy function (still a great pedal).
Presence76MemberNo info yet, as much as I’d like to stay positive and give Electro Harmonix credit, I haven’t heard anything since my last post. Maybe I’ll bug my contact again…
Presence76MemberJust an FYI, they are definitely working on the problem. I received an e-mail from the tech who helped me in the first place asking some clarifying questions. Yes, the problem sucks, and perhaps things could have been handled differently, but they are making an effort
Presence76MemberHey.
Unfortunately, I have not received an update. I’m not holding my breath. Maybe if enough people bug them they can find something.
I did notice if I left the expression plug half out of the input and used the expression pedal it would switch from normal pitch to octave up (nothing in between), but there was no warble in the octave up that way. I don’t know much of anything, though so although I think there may be something to that, I can’t figure it out…
Presence76MemberSo, here’s an update.
After trying a Roland Expression pedal and experiencing the same issue, I returned my Ring Thing under warranty and was given a new one. Same problem. After writing to EHX support again, in which I described another video I found with a bass guitar showing the Ring Thing whammy function where I could hear the same warble, I was told it seems to be a problem with all Ring Thing pedals and they would let me know if they find a fix. Will keep you posted…
Presence76MemberHey
I recorded a video last night. I used the “Fine Tune ” knob to try and fine tune it, but no matter where I had it set, there was still the warble. As I recorded, I realized perhaps the “Preset/Tune” switch is meant to tune the Whammy as well, and it will only hold tune until you use the expression pedal, but that doesn’t make sense.
Presence76MemberHey, thanks for the response.
I just attempted to turn the filter/rate switch all the way off (counter clockwise) and on, and neither one removed the warble. I even noticed if I leave the expression pedal anywhere in the sweep, the warble is there, but will leave if I hit the bypass switch. I may make a video to illustrate if needed. I’m wondering if anyone who has the Ring Thing and an Expression pedal noticed this-or could try and see if they haven’t yet…
Presence76MemberHey.
Thank you for the info. Really enjoyed your review by the way! That clinches it, listing the old tomorrow, and ordering the new Ring Thing. Can’t wait!!
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