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  • January 16, 2010 at 5:32 pm in reply to: Customer Service Review #106491
    Pilgrim
    Member
    Quote:
    Quote:
    Thank you! I don’t know where that link is hiding, but it’s well hidden. Like I said, I couldn’t find any references to support or service on the EHX home page. I appreciate it!

    it’s not linked from the EHX website, new sensor is the ‘parent’ company of ehx (and sovtek, etc)

    Thanks! Just as an aside – shouldn’t there be a support link from the web address matching the name on the unit? I had NO idea that there was a separate parent corp. As a guy who does a bit of web design, that seems like a rather basic omission. Hope this exchange helped.

    January 12, 2010 at 2:35 pm in reply to: Customer Service Review #106352
    Pilgrim
    Member

    Thank you! I don’t know where that link is hiding, but it’s well hidden. Like I said, I couldn’t find any references to support or service on the EHX home page. I appreciate it!

    January 12, 2010 at 2:09 am in reply to: Customer Service Review #106345
    Pilgrim
    Member

    So how do you reach their service center? I’ve spent 15 minutes going through the website and can’t find any links for service or support. I sent an email to the info address on the home page asking how to contact them.

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