It arrived yesterday. There was no note saying what the problem was (not that I’d understand it anyway) but it works as advertised! Thanks E-H for the quick 2-week turnaround!

I was wrong about it being normal when disengaged….I just A/B’ed it in and out of the signal path, and there is still a significant volume drop when in the chain, even when it’s the only device between the guitar and amp.

It’s plugged into my pedalboard’s power supply. I suppose I could put a shiny Energizer in and see what happens. Still, the power supply was working before…and my other pedals still work. The EH pedal’s still lighting up, whether plugged into the power supply or not.