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Viewing 9 posts - 1 through 9 (of 9 total)
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  • November 15, 2019 at 4:39 am in reply to: my big muff produces low output #125659
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    Good luck man.

    October 26, 2019 at 2:53 pm in reply to: Big Muff Triangle Pi Static/ white noise #125602
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    Not very cool.

    Electro Harmonix has my $100. They are fine.

    I have a pedal that failed after one use…and no response to my emails.

    EDIT…..ok I just got a reply…so hopefully the wheels are gonna be in motion.

    October 24, 2019 at 10:59 pm in reply to: Big Muff Triangle Pi Static/ white noise #125600
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    Member

    Still haven’t had a reply

    October 7, 2019 at 2:16 pm in reply to: Big Muff Triangle Pi Static/ white noise #125563
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    Member

    I received one email Sept 30 asking for video of the issue…which I sent. And I got another email Oct 1st asking for name, address, ph etc…which I sent. Haven’t received any emails since. Nothing in my email spam.

    Most recent email (Oct 1st) was from Chip Scooter.

    Thanks

    October 6, 2019 at 10:39 am in reply to: Big Muff Triangle Pi Static/ white noise #125557
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    Member

    Guys, I’ve had 3 emails from EH asking for a video of the issue (which I sent) and then asking for my name and address and proof of purchase etc (which I sent)….but no contact since Oct 1st. Not sure what I should do from here. Do I send the unit in? Do I wait for them to get back to me? They just haven’t given me the green light to send it in. So I dunno what to do.

    September 30, 2019 at 11:45 am in reply to: Big Muff Triangle Pi Static/ white noise #125552
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    Thanks. By the way, I bought this outside America. I live in Hong Kong.

    September 29, 2019 at 5:43 am in reply to: Big Muff Triangle Pi Static/ white noise #125549
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    Also…I saw the warranty card in the box saying that I need to send the card in within 10 days of purchase…which I did not do.

    Does that mean I can’t send it to EH to be fixed?

    September 28, 2019 at 11:35 pm in reply to: Big Muff Triangle Pi Static/ white noise #125547
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    Member

    Just saw your reply there. Thanks. I’ll contact them and see what they say.

    Thank you

    September 4, 2019 at 10:07 pm in reply to: Big Muff Triangle Pi Issue #125505
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    Member

    Maybe. But my other E.H pedals work no trouble in channel 1 on the amp. So clearly channel 1 is fine.

    But the Triangle also works perfectly through channel 2 of the amp…so it’s a real mystery.

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Viewing 9 posts - 1 through 9 (of 9 total)