I got my freeze pedal over the weekend, and upon trying it out for the first time I realized something isn’t right. The latch setting doesn’t work at all. The sound is sustained for about a half second then it cuts out, and the LED goes out. When the switch is on either the Fast or Slow setting, it will sustain the sound for about two seconds (maybe) then it cuts out, even if the pedal is still depressed, and the LED begins blinking.

If I unplug the power supply then replug it in, it seems to work properly on the Fast or Slow setting for about a minute or two, then it will revert back to the behavior described above. The Latch setting doesn’t work at all.

Any ideas on what I can do other than send it in for a refund? I need help!

Thanks in advance