Thank you for your response. It doesn’t sound too good that EHX doesn’t respond to queries about this issue. I was hoping they’d respond on this thread.

I spoke with someone from the dealer where I bought the pedal and discussed various possibilities and things I should test. He said that they would take it back and send it to a service center in Germany (where I live), but if the pedal works by itself, they would probably say nothing’s wrong and send it back.

I find that there’s no reason to use most other effects pedals in combination with this one, so I generally just use it with the EHX Freeze sustaining pedal and a compressor. I can live with switching cables, although it would be inconvenient. What I’m most concerned about is the possibility that the pedal could just stop working entirely. I read a review from somebody who said that this happened with his EHX Ravish Sitar pedal. I would guess that the circuitry inside it is digital so that if some chip or other can’t be replaced, once it’s out of warranty, it will just be non-functional and I’ll have no recourse.