words words words….
I did get an answer from them. They want me to ship it in to their repair facility and they’ll fix it and send it back. I think this is unacceptable….they should send me a new pedal and I’ll send them the old one. No reason why after spending $300 I should be without my pedal for god knows how long until they fix it. I guarantee you I WILL NOT be buying anymore EHX pedals.
Tried calling them today and no answer from their tech support department. I mean do they understand that this isn’t a $60 pedal????…… I paid $300 for mine….that’s a big chunk of change for a pedal……Ridiculous.
I just got my POG2 pedal a few days ago and I am running into the same problem. Will not save presets on power down. I really hope they get this worked out kinda makes me question the quality of their product when it’s brand new and broken.