Checked all folders. No answer.
Anyway, thank you for your effort.
I turned back my MOD REX to the shop and just received my new Boss MD 500, so it is useless now.
Sorry, bad experience with EHX. I am going back to Roland/Boss products. They are not so cheap but never had such problems at all.
Please, tell your dealers this product needs an update before selling them to users.
Happy new year.
Rafael
Unfortunately got no answer from the technical team after several messages. Really sad after purchasing a new MOD REX.
I cannot understand this situation. I expected no need for firmware update if the pedal is new. I cannot send it to UK for (?) repair.
The midi clock sync does not work properly and, yesterday, I took the MOD REX back to my shop to get my money back. I ordered a BOSS MD 500, it gives me more confidence.
I really advice not to buy any EHX devices if they have to work with midi, at least this model.
Sorry for this comment, but I made a bad choice with MOD REX.
Please, help. Same problem mentioned above. I live in Spain, what can I do?
Help me, please.
Rafael Perez