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EHX STAFFKeymaster
Please write the techs on Monday at
info@ehx.com
They can help you out fast!EHX STAFFKeymasterPlease write the techs at info@ehx.com
They can get it back running fast.EHX STAFFKeymasterThe pedal uses an AC adaptor that supplies AC voltage. It samples the AC current to null out the hum.
Your Voodoo power supply is a DC supply, so please do not use it.
Please write the techs at info@ehx.com and they can show you where to buy the correct power supply.February 28, 2023 at 7:32 pm in reply to: Deluxe Big Muff bypass switch intermittently malfunctioning #197952EHX STAFFKeymasterDeoxit is a great contact cleaner. Spray some into the shaft from the top and open the pedal up and spray some on the back of the switch. It will leach in.
Then push the switch about 10 times in a row to work it in.EHX STAFFKeymasterYes if you first create a stereo track (stereo wav file) that contains right and left tracks and import that.
January 27, 2023 at 11:32 am in reply to: Green Russian Big Muff annoying Squealing at low volume #197735EHX STAFFKeymasterSorry! There maybe something wrong internal. Please write the techs at info@ehx.com
EHX STAFFKeymasterPlease write the techs at info@ehx.com
January 26, 2023 at 10:52 am in reply to: Soul food gives continuous high frequency noise when engaged #197708EHX STAFFKeymasterThanks for the info.
Try running on battery and try the pedal by itself without other pedals connected.
Also does the noise go away if you turn down the volume control on your guitar.. Just to rule out noise coming in the pickup.
Also the obvious, try another set of cables.EHX STAFFKeymasterThe techs wrote you today..
January 25, 2023 at 10:31 am in reply to: Soul food gives continuous high frequency noise when engaged #197534EHX STAFFKeymasterAre you daisy-chaining a power supply?
It sounds like a power supply ground loop.EHX STAFFKeymasterPlease write the techs at info@ehx.com
EHX STAFFKeymasterI will forward this sorry.
EHX STAFFKeymasterNo sorry it is not user serviceable.
If you do not hear back from the techs please check your spam folder.EHX STAFFKeymasterPlease write the techs at info@ehx.com
EHX STAFFKeymasterThey answer everything, sorry. Please check your spam folder. If you do not find it write heret again and I will forward this.
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