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January 26, 2023 at 10:52 am in reply to: Soul food gives continuous high frequency noise when engaged #197708EHX STAFFKeymaster
Thanks for the info.
Try running on battery and try the pedal by itself without other pedals connected.
Also does the noise go away if you turn down the volume control on your guitar.. Just to rule out noise coming in the pickup.
Also the obvious, try another set of cables.EHX STAFFKeymasterThe techs wrote you today..
January 25, 2023 at 10:31 am in reply to: Soul food gives continuous high frequency noise when engaged #197534EHX STAFFKeymasterAre you daisy-chaining a power supply?
It sounds like a power supply ground loop.EHX STAFFKeymasterPlease write the techs at info@ehx.com
EHX STAFFKeymasterI will forward this sorry.
EHX STAFFKeymasterNo sorry it is not user serviceable.
If you do not hear back from the techs please check your spam folder.EHX STAFFKeymasterPlease write the techs at info@ehx.com
EHX STAFFKeymasterThey answer everything, sorry. Please check your spam folder. If you do not find it write heret again and I will forward this.
EHX STAFFKeymasterNO! The techs can fix it fast and cheap.
Please write info@ehx.com
Dont worry.EHX STAFFKeymasterYes, the EHX Triple Foot Controller can be used as an external Tap Footswitch for the MOD 11. The CNTL Knob cannot be used as a tap switch.
There are also countless other momentary foot switches online that will work.EHX STAFFKeymasterI don’t think there is a battery connector inside.
You could run it from a battery, but the current draw on this and other digital pedals will kill the battery pretty fast.EHX STAFFKeymasterPlease write the techs on Monday at info@ehx.com
EHX STAFFKeymasterDeoxit can leach in the case and clean it. It is worth a try
Spray a little from the front where the switch or shaft moves, and spray some on the pack of the pot or switch.
Work it a bunch of times to clean.EHX STAFFKeymasterVery sorry
Please write the techs at info@ehx.com today. They can help you out.EHX STAFFKeymasterPlease write info@ehx.com
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