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EHX STAFFKeymaster
Sorry to hear this. Please contact the techs now at info@ehx.com
They can help you fast.
If you do not hear back please check your spam folder as the answer all letters.EHX STAFFKeymasterChris, have you used it with this power supply in the past?
Some supplies ramp up slow and cause the pedals to stall and not start up.
With the supply on, try un plugging and re plugging in the synth 9 pedals power cord.
It may start up.
If not, there may be another issue.
Please write the techs at info@ehx.comEHX STAFFKeymasterCheck this out. It lets you set a exp pedal position in a switch format.
It could be pedal down for one switch and switched off it would be pedal back.EHX STAFFKeymasterIt sounds like you are not using an EHX power supply
Some 3rd party supplies when turned on ramp up their voltage very slow.
This causes the pedal to stall and not operate.You can write the techs and see what they suggest.
info@ehx.comEHX STAFFKeymasterShimmer and Mod both use a regular digital delay with pitch effect or modulation
EHX STAFFKeymasterPlease reach out to the techs at info@ehx.com
EHX STAFFKeymasterSorry for your trouble!
EHX STAFFKeymasterIf you have nothing from the main output with the threshold release and reduction at zero, then the pedal is defective.
First try different cables, power supply and the pedal by itself.
Please write info@ehx.com
They can help you out fast.
If for some reason you do not hear back quickly, please check your spam folder. Mail sometimes gets forwarded thereEHX STAFFKeymasterDid you write the techs?
EHX STAFFKeymasterThe HOG 1 and HOG 2 use different foot switches.
the HOG 1 has 6 switches, the HOG 2 switch has 2 switches.
You can only use the footswitch designed for the unit.Please write the techs at info@ehx.com
- This reply was modified 10 months, 4 weeks ago by EHX STAFF.
EHX STAFFKeymasterbradwestcott EHX service answers EVERY email they get without fail!
Please check your spam folder and I will forward your message to them as well.- This reply was modified 11 months, 2 weeks ago by EHX STAFF.
EHX STAFFKeymasterPlease write the Techs at info@ehx.com
They can help you out with this.
August 4, 2023 at 9:05 am in reply to: Oceans 12 strange hiss in Resonant algorithm as Reverb B #203047EHX STAFFKeymasterPlease write the techs at info@ehx.com
M-F 9am-5pm NYC time
They can help you with these issues.June 12, 2023 at 9:59 am in reply to: Green Russian Big Muff nano/reissue turned on, but not making sound. #199547EHX STAFFKeymasterSounds like the switch is dirty.
You can try cleaning it with deox-it spray cleaner.
And you can please write the techs today at info@ehx.comEHX STAFFKeymasterSorry,
Sounds like it is the internal power section.
Please write the techs at info@ehx.com -
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