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December 28, 2020 at 11:19 pm in reply to: powering my EHX S8 Multi-Output Power Supply with a 1 spot #126701EHX STAFFKeymaster
Please write the techs at
EHX STAFFKeymasterPlease write the techs at
EHX STAFFKeymasterSORRY!!
please exchange for a new one where you bought it.
Or you can write the techs at info@ehx.comAgain Sorry for the trouble.
EHX STAFFKeymasterNo you can unplug as often as you like.
If there is a problem its mostly a dirty or corroded foot switch.
But the techs could tell you more.
For a dirty or corroded foot switch I clean with a spray called Deoxit.
You spray in the top and around the back and after a few on and off presses,things are back to normal.
Best to check with the techs if it is something different.EHX STAFFKeymasterHi please write the techs on Monday.
they can help you:
info@ehx.comEHX STAFFKeymasterMake sure your guitar is turned all the way up.
And adjust the swell knob lower as your guitars output maybe lower than the one used in the video.EHX STAFFKeymasterNo the signal should have tons of gain.
Please write the techs on Monday.
They can help you.
Or if the pedal is brand new please exchange it if you can.EHX STAFFKeymasterYOyo check your spam folder please.
The message from EHX may be there.
Robyn answers ALL incoming mail.
Everything that comes in answered fast.
Its not uncommon for mail to fall in the spam folder.EHX STAFFKeymasterQuote:Quote:Quote:I have the same issue with true bypass on the crayon.I contacted support and they assured me it was true bypass that something may have been wrong with my pedal. Since I was still within the return period I returned it one exchange for another one.
The new one has the same issue.
Did this ever get confirmed? Is the pedal true or buffered bypass?
I can provide a video of needed.
Shame because I really enjoy this pedal.
Hi,
I wrote to the support but no answer, for me this pedal seems to not be true bypass, the pcb are subcontracted in china maybe there was an error between the design and the manufacturing at the factory … i don’t know …
I wrote them an email as well. They responded saying the crayon is now buffered bypass. I asked why and the response was pretty generic. “to limit footswitch noise when engaging the effect”. Quite frankly I thinks it’s a relatively hollow answer. They mentioned they need to update their product information on the site.
It may be true though considering the hotwax pedal (which is this circuit and the hot tubes circuit in one pedal) is buffered. They may have updated the crayon circuit to make manufacturing simpler. Between the two pedals.
The Crayon is great but nonetheless I think I’m done with EHX pedals because of this.
You loved it until you found out it was buffered output?
If you could not tell before you were told then why would it matter?
And why would you shrug an entire brand because one has a buffed output.
A well designed buffed output prevents loading when using several pedals and prevents the popping when going into bypass.
Sorry your unhappy.
You will find many brands of pedals unacceptable because of this.EHX STAFFKeymasterPlease write the techs at
info@ehx.com M-F 9-5 Nyc timeAsk to have this sent to the Oceans 12 designer
EHX STAFFKeymasterWow I am sorry PLEASE write the techs on Monday at
If it is brand new please exchange with the dealer you bought it from.
Again sorry!EHX STAFFKeymasterPlease write the techs at
EHX STAFFKeymasterPlease write the techs today as we are closed on the weekend.
info@ehx.comEHX STAFFKeymasterI programed the pedals I will take a look. Some sounds were impossible to get more gain on as the head room was maxed.
EHX STAFFKeymasterTravis
Please contact the techs Monday at: -
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