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EHX STAFFKeymaster
Shoe Please send the video and info to the techs at info@ehx.com
They can help you!EHX STAFFKeymasterPlease check you have erased the loop first:
ERASING A LOOP
1. To erase a loop, playback must be stopped. If a loop is playing, press
the footswitch two times quickly to stop it.
2. Press and hold the footswitch for 2 seconds to erase the loop memory.
The LED will blink red six times then remain off, indicating that the
loop is erased.
3. Note: the ERASE function is only available when the loop has
recorded memory, as indicated by the dim green LED.EHX STAFFKeymasterMike which looper pedal are you using?
December 1, 2021 at 8:36 pm in reply to: Nano Deluxe Memory Man LFO ticking noise – return, or is this fixable? #186419EHX STAFFKeymasterHi Ryan
Please write the techs tomorrow at info@ehx.com They can help you out.November 25, 2021 at 9:46 am in reply to: Super Switcher volume loss intermittent but unacceptable also unit freezes up! #186330EHX STAFFKeymasterThey can fix it fast. Something is wrong with yours or the supply is bad.
If you have not heard back check your spam folder as Robyn writes EVERYONE back.
It is the thanksgiving holiday here and the factory is closed until Monday. People are with their family’s
Dont worry you will get it fixed!November 25, 2021 at 9:41 am in reply to: Buggy EHX Oceans 12 pedal goes silent – spring reverb mode C does not exist! #186329EHX STAFFKeymasterGood. Most problems point back to power supply issues. 1spot is often the cause. Also keep in mind when many pedals are used in a daisy chain the supply’s available current drops They then wind up staving the pedals for current.
November 22, 2021 at 7:42 pm in reply to: How to set Japanese Banjo sound on Attack Decay pedal performed in YouYube #186257EHX STAFFKeymasterHi This is Bill Ruppert. I did the demo.
The sound is the setting shown. The only effect is a room reverb after the pedal.
The Superego was just for the backing chord.
I used the bridge pick up or the split coil sound for a nice bright tone. Also pick closer to the bridge. That gives it even more twang.
Make sure your amp is set very clean.
If you can make a video of you playing it and I can try and I will help you dial it in. It does not have to be a great video just something to help me hear what you are doing.
Thanks BillEHX STAFFKeymasterThe demo was done with single coils and humbuckers. Just different sound.
Split coil humbuckers sound great as well and still humbucking.
I do not know about your interface but if it has 1/4 ins you are good to go.- This reply was modified 3 years ago by EHX STAFF.
November 19, 2021 at 10:19 am in reply to: Need advice on maintenance for pedals’ mechanical parts #186234EHX STAFFKeymasterPlease write the techs at info@ehx.com
November 19, 2021 at 10:16 am in reply to: Super Switcher volume loss intermittent but unacceptable also unit freezes up! #186233EHX STAFFKeymasterIf there is still a problem PLEASE write the techs. They can help you out.
Being used, who knows what the issue is or what its history of use or abuse is.
Please drop them a note M-F 9-5pm NYC time.
We are closed on the weekends.
info@ehx.comNovember 18, 2021 at 10:00 am in reply to: Buggy EHX Oceans 12 pedal goes silent – spring reverb mode C does not exist! #186228EHX STAFFKeymasterSound like your power supply is off. It should be a EHX 200mA supply. The one spot maybe an issue with digital noise and under current if the supply is feeding other pedals. Please write the techs today as see what they suggest
EHX STAFFKeymasterThanks guidol. Power supply issues are a constant problem. Many of the daisy chain supplies are non isolated meaning the cause all sorts of digital noise or the are way under current causing the pedal to work unreliably. These cheaper supplies may work fine for low current drawing pedals like fuzz,dist or anything analog but the minute the digital pedals are added the power supply just folds under the current demand.
November 14, 2021 at 8:59 pm in reply to: Buggy EHX Oceans 12 pedal goes silent – spring reverb mode C does not exist! #186218EHX STAFFKeymasterJustin Sorry that is weird…
Are you using the EHX supply? It draws a fair amount of current and if is starved for current it acts weird.If the supply is cool please write the techs in the morning at:
info@ehx.comEHX STAFFKeymasterNo they use a different adapter.
The 720 uses 9.6VDC-200mA power adapter
The 22500 uses 9.6VDC-500mA power adapterThere are tons of them for sale on the internet. here is one example:
October 28, 2021 at 2:01 pm in reply to: Whistling noise when using 1 Spot to power my Lester G. #186162EHX STAFFKeymasterYou need to use a power supply with isolated outputs or use the EHX supply.These cheaper supply’s are not isolated and cause noise.
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