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EHX STAFFKeymaster
If you dont hear back please check your spam folder.
Sometimes our mail goes there..
If its not there let me know and I will forward this to the techs.EHX STAFFKeymasterLlya If it is not a vintage unit please write the techs at info@ehx.com
EHX STAFFKeymasterSorry Power supply maybe? Please write the techs at info@ehx.com. They can help you fast.
they are there M-F 9-5pm NYC time.
If you dont hear back check your spam folder or write back here.EHX STAFFKeymasterNo they are still assembled in NYC. We source parts from all over the world as we cant make chips or resistors ect. We don’t have a metal foundry so we source the cases ect. No pedal company can make stuff like that.
They are assembled and designed here in the USA. The NYC factory hires about 90 people and we have designers all over the USA and world.
So its just different art work. Nothing has changed.EHX STAFFKeymasterThe techs answer every mail but sometimes it winds up in peoples spam folder, so always best to check there if you hear nothing back.
EHX STAFFKeymasterThe techs can always be reached at info@ehx.com
EHX STAFFKeymasterFirst what power supply are you using?
Cheap dasiy chain supplies dont cut it.
Some supplys have a slow ramp up and stall the MEL9.
Others do not have enough current to supply what the pedal needs.
have you tried the EHX supply?EHX STAFFKeymasterSorry please write the techs at info@ehx.com
EHX STAFFKeymasterThank you
I will pass this on to the engineers!EHX STAFFKeymasterPlease contact the techs on Monday at info@ehx.com
They can help you out.EHX STAFFKeymasterNo sorry something is wrong.
Please write the techs at info@ehx.com
They can help you out.EHX STAFFKeymasterSo sorry to hear this.
The best thing to do it return it to the vendor for a replacement.
That is the fastest.
Or you can write the service techs at info@ehx.com on Monday.Again sorry to hear this and for y9our trouble.
EHX STAFFKeymasterSorry!
Please write the techs at info@ehx.com
they can help you out fast!EHX STAFFKeymasterPlease write the techs at info@ehx.com
January 28, 2022 at 9:23 am in reply to: Fried my Small Stone EH4800 Phase Shifter with 18v! How can I fix it? #186890EHX STAFFKeymasterPlease write the techs at info@ehx.com
they can help you fast. -
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