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December 3, 2024 at 10:29 am in reply to: Help Installing Master Volume on Dirt Road Special #211704EHX Customer ServiceKeymaster
Hello,
If you are having trouble with the master volume on your Dirt Road Special, we recommend contacting us at info@ehx.com so we can set you up to send this in for repair.
Thanks!
-EHX Customer Service
EHX Customer ServiceKeymasterHello,
We would be happy to assist you with your inquiry. Please email us at info@ehx.com and we can set you up to send your pedal in for an evaluation/repair.
Pedals that are beyond the 1-year warranty period will be a flat $35 USD to repair.
Hope to hear from you soon!
-EHX Customer Service
November 21, 2024 at 3:11 pm in reply to: Superego+ Single External Switch – latching or non-latching? #211605EHX Customer ServiceKeymasterHello There!
The Boss FS-5U in the normally open position will do the trick!
Please let us know if you have any follow up inquiries, or feel free to write to us anytime at info@ehx.com
EHX Customer ServiceKeymasterHello,
We sincerely apologize if you have not received a response to your email. It is possible that our response ended up in your spam folder, and further more your email may have ended up being flagged by our servers. We make it our business to respond as promptly as possible, so please feel free to email us again if you do not hear back within a few business days.
I am happy to report that our team is diligently working to get the EHXport app finalized and we are expecting a December release date for the PC, and a January release date for the MAC. We know it will be worth the wait. Please note, these dates are subject to change.
Thank you for your patience, and let us know if you have any follow up inquiries
-EHX Customer Service
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