I have the same exact problem and I can’t figure out what is wrong.

Was this ever resolved?

EHX did e-mail me back about this and told me I could send in my unit for repair, but they basically weren’t sure what the problem is or if it even can be fixed.

Just wondering if anyone else has had this problem and if there is any easy solution before I send in my SS for repair.

It seems like a glitch to me…nothing appears wrong with my SuperSwitcher. I send a MIDI PC Change to my One Control Basilisk MIDI controller for every preset on my SuperSwitcher. I’m wondering if it has something to do with MIDI. It shouldn’t, but it is very bizarre that the SS just randomly won’t recall my saved preset and it not usually the same preset. There doesn’t appear to be a rhyme or reason to it, though it seems to happen after I power the unit up for the first time for any particular playing session.