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  • in reply to: POG2 – Not Saving Presets #124622
    bmehnert
    Participant
    Quote:
    Stand by I will get help.

    Thank you for your support. I received the contact adresses via email. I will contact them and send the POG2 in for repair.

    in reply to: POG2 – Not Saving Presets #124620
    bmehnert
    Participant

    Thank you for your reply.
    Well, this must have been a different Bernd obviously. I still have my pedal and I do not intend to throw it into the trash. Anyways, I am still asking for your support. I did sent an email to info@ehx.com on 03.12.2018 at 10:14am and it was successfully sent from my email account. It was stating all the details. I have just sent it again. Please reply.
    Thank you,
    Bernd

    in reply to: POG2 – Not Saving Presets #124618
    bmehnert
    Participant

    Hi thank you for your quick reply. I actually emailed them on the same day but have not got any reply yet. I am actually from Germany, is there any European-based Support that I can contact regarding the issue?

    Kind regards,
    Bernd

    in reply to: POG2 – Not Saving Presets #124597
    bmehnert
    Participant

    Hello,

    I just noticed that my POG is also showing the same issue (not keeping the saved presets after power off). Can I still send it in? I own it for years now but using it for the first time with the presets and just noticed that they are not working.

    Kind regards,
    Bernd

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