I’ve just had the same thing happen to mine. Ordered new from Sweetwater, worked perfect for 2 weeks, never left the table top, never used any power besides the included. But just today when I turned it on, I get all lights on, and it now requires a full factory reset each time to work. I’d hate to have to return it, I love the features!

https://www.ehx.com/forums/viewthread/9671/