!!!!! i never heard of that before, you got me scared now too! :worried:

Trouble is us admin have very little access to the deeper parts of the forum. All I can see myself is that neither of your accounts (you or jesse) appear on the members list, when I get spam posts and delete the account it gives an option of removing all posts by that account…. but I have no idea why any admin would do that to your accounts. Unless some idiot reported your your posts as spam and another admin deleted your accounts without checking, but I think that’s pretty unlikely..and I didn’t get an email notification regarding anything like that. I’m totally at a loss right now… sorry… if I can get any answers I will let you know straight away.

To be blunt I get the feeling that nobody at EHX gives a toss about this forum… which is kind of sad as along with Scott we worked damn hard to get it up and running. But what we have here was still under development when Scott left…. and since he left we have had no contact at all from anyone from EHX or anyone with any ‘power’ to change things on the forum, sticky threads, create new sections or anything like that. … it’s just been left, with us lot managing the best we can with what’s here. It’s a pretty annoying situation to say the least when there are things that need doing and none of us can do anything about it. … including looking into what’s happened with these accounts.

Regular members won’t know this but there is an admin section on the forum where admin can discuss things and contact other admin, I’ve posted several times in there asking for an explanation from EHX as to what’s going on but have never got a reply and I have posted asking about your accounts, again… nothing. (so far)

so again… many apologies, but there is nothing more any of us can do, we’ll just have to hold our breath along with you guys and see if anyone from EHX wants to make a decision about the forum and maybe give ‘super’ status to a couple of us so we can look after the forum properly… or something.

Something I’ve wanted to discuss for a while is the possibility of breaking up the ‘help’ section in to two (or more) sections.. one for general help from other EHX users (regular admin included) and another for more specific questions for EHX staff … like customer returns, forum account problems and all that kind of thing, a lot of time we can’t answer those kind of questions..and to be frank it’s isn’t our ‘job’ to answer that kind of stuff, although we often try to help because we don’t like seeing people ignored. People often think we are privy to information that regular members aren’t, but the fact is we’re not… Like I say, I’ve thought about things we can do to improve the site for everyone, but we have no way doing anything right now.

hey sim tut, when did the previous delete happen? what was your name before?

i was unaware that the forum is hanging by a thread. and by scott, are you talkin about flick? he gets on occasionally to answer some questions on new products or did he just recently leave?

i was at school when i OFFICIALLY found out that my account had disappeared so i couldnt create a new one (e-mail is blocked here) and so i searched in the contact info and found their number. i went to the bathroom and tried calling. the phone contact is basically (as i see it) only for their products. – sucks –

sim tut, do you remember post ANYTHING possibly offensive or spam-acious on here? i dont think i did.

and to delete the account, you would have to go through my e-mail wouldnt you. so because of that i dont think it was necessarily hacked. i think it might have been a REALLY big hiccup in the website.

if my account was deleted by an admin, i would get a notification e-mail wouldnt i?

ha, yeah… we get that a lot. … it’s especially difficult with stuff relating to new pedals because a lot of the time we don’t own them… or haven’t even had the chance to try one out.

…if EHX are going to put “Have a question, comment, suggestion? Come join the EHX Forums! You’ll meet EHX staff and knowledgable users from around the world.” on the front page of the website then they need to have a member of staff spend a few mins a day answering those questions that we can’t… it’s frustrating.

it’s a great idea, and I’m not saying that the forum will slowly die, or anything like that, but we must be aware that since there is no one from ehx that we can talk to, we’ll have to get used to what we have so far. I mean, the site could be better than it is now, if you guys were super admins. I think that we should just wait until there is a better administration here.