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Tagged: SuperSwitcher storing problem
- This topic has 11 replies, 5 voices, and was last updated 11 months, 4 weeks ago by EHX STAFF.
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July 1, 2021 at 2:58 am #131814ChrisHParticipant
Hi,
I bought a SuperSwitcher some month ago and configured all Presets for my new band. Sometimes the SuperSwitcher doesn’t store my settings. When starting the unit again (plugging in the power cable), my last settings are gone. The user manual tells me “The Super Switcher automatically saves any edits that are made to the current preset. Presets are saved at the time you press footswitch 1-8. Whether you disengage the current preset or directly engage a different preset, any edits will be saved to the preset that was being worked on. When a preset is engaged, press the illuminated buttons to enable or disable effects loops and MIDI messages. The control functions such as BOOST, CTRL 1 and CTRL 2 can also be saved per preset.”
What’s wrong with my unit? Or do I understand something wrong?
Best regards,
ChristianJuly 1, 2021 at 3:13 pm #131818EHX STAFFKeymasterChristian, Sorry! are you using the EHX supply?
If so please send the techs a message at info@ehx.com
They will be closed Monday (for the 4th Holiday) so write them now please.- This reply was modified 3 years, 4 months ago by EHX STAFF.
July 4, 2021 at 12:01 pm #131830ChrisHParticipantHello, I don’t use the EHX power supply. I use the Strymon Zuma for all my pedals on the board.
Is there any explanation in this case?Best regards, Christian
July 4, 2021 at 12:30 pm #131831EHX STAFFKeymasterDoes it work with the EHX supply?
July 4, 2021 at 12:56 pm #131832ChrisHParticipantWith the EHX supply it Unfortunately doesn’t work consistently too.
When plugging the supply cable in, there is a short “message” on the display: r03.July 4, 2021 at 7:39 pm #131833EHX STAFFKeymasterPlease write the techs on Tuesday.
info@ehx.comJuly 5, 2021 at 11:36 am #131842ChrisHParticipanto.k.
July 12, 2022 at 8:58 pm #191638carvinlegacyParticipantI have the same exact problem and I can’t figure out what is wrong.
Was this ever resolved?
EHX did e-mail me back about this and told me I could send in my unit for repair, but they basically weren’t sure what the problem is or if it even can be fixed.
Just wondering if anyone else has had this problem and if there is any easy solution before I send in my SS for repair.
It seems like a glitch to me…nothing appears wrong with my SuperSwitcher. I send a MIDI PC Change to my One Control Basilisk MIDI controller for every preset on my SuperSwitcher. I’m wondering if it has something to do with MIDI. It shouldn’t, but it is very bizarre that the SS just randomly won’t recall my saved preset and it not usually the same preset. There doesn’t appear to be a rhyme or reason to it, though it seems to happen after I power the unit up for the first time for any particular playing session.
July 13, 2022 at 3:08 am #191644ChrisHParticipantHi, I solved the problem. I have to confess that I didn’t read the user manual exactly. I didn’t consider that I have to change presets (or press any button) to store a preset. If I switch off the unit before doing this, the last settings will not be stored.
August 3, 2022 at 7:10 am #192057WaqtnhiParticipantI have the same exact problem and I can’t figure out what is wrong.
November 19, 2023 at 7:53 am #206702tothb99ParticipantHi!
I’ve been having a problem while using the Super Switcher. I would be glad if anyone could help!
I connect a Boss DD7 delay to effect loop 8 and it boosts the volume. It also boosts the volume with other pedals. No matter which one I connect it to, it still boosts.
November 20, 2023 at 11:25 am #206708EHX STAFFKeymasterPlease write the techs at info@ehx.com
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