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Home › Forums › Help/Technical Questions › Super Pulsar Losing Presets
I’ve got a Super Pulsar that has now lost my presets 3 times. I’m not sure what the problem is or why it happens but it has cost me a few hours and a lot of frustration. It had the presets saved for a few months between each failure.
I don’t know if this is related but: today I had simply reached down and altered a basic pattern on the main WSIWYG mode and played it a while. When I went into preset mode, it was reverted to all the factory presets. I spent a lot of time working on my own presets several times now and am about ready to toss this unit. I like it when it works but I’m tired of wasting time on the presets if it’s just going to keep losing them.
Please advise.
Sorry something is wrong.
Please contact the techs at info@ehx.com
I emailed info and haven’t heard back.
Any troubleshooting steps or other advice?
I like the Super Pulsar when it works, but I’m tired of wasting time redoing all the presets and will toss it and forever distrust EHX products if I can’t get this thing to work consistently.
Any troubleshooting steps or other advice?
Be sure to check your spam folder, and look for an email from New Sensor.
Yes please check your spam folder.
I will forward this message to service.
We wrote in on 8/13, and 8/21. We responded both times, and you responded back on 8/21. When asked if you are properly powering the Super Pulsar, you didn’t respond.
For more help write service back…