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Home › Forums › Help/Technical Questions › stereo memory man with hazarai knob replacement
Hi,
The Hazarai knob of my SMM w/ Hazarai was damaged while in transport – see image:
[img]http://www.thisquietarmy.com/images/DSC01733.JPG[/img]
As you can see, I can’t change modes anymore. The knob was bent during transport, then broke off.
Any idea how to fix it and where can I get a replacement part for this?
Thanks.
best thing to do is to send it in to EHX for repair I think. I’m not exactly sure what kind of switch it is
Thanks for the reply. The thing is that I don’t have the bill or anything… so no warranty as it was sent to me as a trade. I know a guy who could repair it, but ideally he’d have the spare part to go with it.
You can still send it in to EHX without warranty, but it’ll cost $30.
Thanks for the info. But I suppose that doesn’t include the cost of repair?
no, that’s how much they usually charge for out of warranty repairs
Send it in, $30 and its done+ shipping of course.
I have the exact issue with my VOICE BOX, but I have called New Sensor/ EHX 7 times and sent 2 emails (over 2 weeks). I missed a return phone call from Rik and since then have had no success getting a response from him.., I finally got Greg on the phone who told me that Rik is the only one in the Customer Service Department that can get me an “RA Number” so that I can ship the pedal to them for repair. I tried emailing Rik, but have still had no response. Does anyone know how I can get a replacement “MODE” knob and do the repair myself. I am going to end up buying a new pedal from Guitar Center with money I don’t-really-have and hoping to get my broken pedal repaired within 30 days so that I can try to take advantage of Guitar Center’s return policy for a refund.
Can someone tell me what the part is exactly for the MODE / PRESET knob on the VOICE BOX pedal, and (possibly) where to get one?
I’ve Googled the shit out of this looking for an answer.