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  • August 4, 2010 at 1:44 pm #80566
    acnb89
    Participant

    Hello,

    When i switch on my Small Stone it mutes the guitar signal completely, no effect can be heard and none of the dry guitar signal can be heard. Without the effect switched on the guitar signal flows cleanly through the pedal and problems only arise when the effect is switched on.

    Any help would be great,

    Thanks,

    Rob

    August 4, 2010 at 1:46 pm #110669
    The EH Man
    Moderator

    Bad footswitch, problem on the board, dead battery, no power supply, etc.

    Does the LED even come on?

    August 4, 2010 at 1:50 pm #110670
    acnb89
    Participant

    Sorry, i was a a bit vague.

    The led is on, fairly new battery. i don’t have a power supply for it yet.

    thanks,

    Rob

    August 4, 2010 at 1:54 pm #110671
    The EH Man
    Moderator

    If it’s under warranty, send it to EHX for repair. Customer service link in my sig.

    If not, find a tech.

    August 4, 2010 at 1:57 pm #110672
    acnb89
    Participant

    OK Thanks,

    I live with an electrical engineer, that might be able to take a look and fix it, do you have any idea what it could be, before he starts? or could it be an a number of different things?

    Thanks for your time,

    Rob

    August 4, 2010 at 1:59 pm #110673
    The EH Man
    Moderator
    Quote:
    OK Thanks,

    I live with an electrical engineer, that might be able to take a look and fix it, do you have any idea what it could be, before he starts? or could it be an a number of different things?

    Thanks for your time,

    Rob

    My boss says Engineers don’t fix things, they design things.

    It could be a number of things. If you’re not familiar with the circuit I’d take it to someone who is.

    August 4, 2010 at 2:13 pm #110674
    acnb89
    Participant

    Thanks for your help :)

    I hope its repairable

    Is there a UK customer services or any repair centers or is it a case of shipping back to USA ?

    Thanks again,

    Rob

    August 4, 2010 at 2:14 pm #110675
    The EH Man
    Moderator

    I don’t think they have a UK service center. You should be able to find someone locally.

    August 4, 2010 at 2:35 pm #110676
    Fender&EHX4ever
    Moderator
    Quote:
    My boss says Engineers don’t fix things, they design things.

    😆

    August 4, 2010 at 2:52 pm #110663
    electro-melx
    Moderator
    Quote:
    OK Thanks,

    I live with an electrical engineer, that might be able to take a look and fix it, do you have any idea what it could be, before he starts? or could it be an a number of different things?

    Thanks for your time,

    Rob

    it could honestly be anything… you could have a look inside and see if there is any obvious loose wires…

    if not this guy

    http://www.owenelectronics.co.uk/

    is in the UK and is very reasonable for repairs.

    August 4, 2010 at 3:07 pm #110681
    acnb89
    Participant

    Thanks for your reply,

    Ill have a look to see what i can find, it might be something obvious like you said.

    Ill let you know what i find, it might help other in the future experiencing similar things.

    Thanks for your help guys,

    Rob

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