Sadly, it wasn’t possible to screw the thing in myself. It looks like the hole in the enclosure was drilled in the wrong place (it’s lower down than the one on the other side). What I don’t get is why QC didn’t pick this up! It’s not like it fell apart during transit, it would have been impossible to put it together in the first place!

Words cannot describe the frustration I feel right now. 😥

Needless to say, It’s being sent back.

Nah man. This couldn’t have happened in transit. The hole for the output jack doesn’t line up with the circuit board by a long way! There’s just no way it could move by this much, what with all the stomp switches, the other jack and whatever is securing the circuitboard internally. You can see the hole is just drilled in the wrong place (too low) compared to the other side. Maybe it failed QC but got packaged anyway. Who knows? I’ve arranged to send it back, but it’ll be a week or two before the company I ordered it from get any in stock. I just have to wait a bit longer. Just rather frustrating is all.

I’m not going to open up a pedal and try to fix it myself when:
1 There’s a good chance that I’ll break it further if I do.
2 I don’t think I should have to do that to something that I’ve just spent two hundred quid on.

I ordered it from an online music supplies store and it was sent by a courier service. When I ordered it there were none in stock; I actually thought that it would be weeks before they even got any. To my surprise about ten minutes later they had a few in stock, and mine was shipped. The whole package was bubble wrapped very adequately, as it was inside the product box. The product box itself was immaculate. I don’t think that it had been opened (but who knows).

Incidentally, I think that the jacks are mounted to the circuitboard (I suppose that they must be otherwise there’s nothing else holding it) and it’s about 5mm out – too much to ‘bend’ into place. As I said, the holes in the enclosure do not seem to line up; they are at different heights (not as much as 5mm difference, though). Also incidentally, there’s a serial number sticker stuck on with tape (with the backing still on) on the bottom, as if someone didn’t quite finish inspecting it. Actually, it’s quite strange. The serial number on product box ends …180, the sticker taped to the pedal ends …188. How odd.

I did consider doing this at first, but I didn’t want to make matters worse.

Just now I gave up and opened the back up briefly to have a look. The circuitboard is actually very firmly attached by screws to the top part of the enclosure (is yours different?). There is no give on the jacks. To force it away from the board would most likely break something! I’ve put it back in the box, wrapped it up ready to be returned.

I did take a photo of the inside, but I doubt that EHX would be too pleased if I posted a picture of the circuitboard.

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Edit: My first port of call was the store from which I bought this. If it had become faulty sometime later I would have contacted EHX, I suppose. I phoned the store within 5 minutes of opening the box and discovering the problem. The guy I spoke to was actually very surprised that any EHX product would be faulty on delivery, said that he was getting one himself, offered me a refund etc (instead I’m waiting for one to come in stock). The courier is picking the POG2 up this week. I’ve been very happy with my EHX stuff to date (I’ve got enough of it), this is just one of those things unfortunately! I just presented this as my experience of this particular product – Hopefully I will be able to properly review my POG2 next week. I’m not having a go or anything!