Home Forums Help/Technical Questions Just got my Superego+, can’t get rid of this weird noise

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  • #85631
    zyzzyq
    Member

    Hi, I just got my lovely superego+, which is great fun.

    Now I am stuck with this very strange noise : sort of white noise when open/close B BYPASS footswitch. It is very loud and only appear when turning it on or off. In Latch mode, it does not appear anytime I “latch”, but definitely appear when I turn it on, or double-tap to turn it off. The turning-on noise is short and turning-off one is about one second.

    It is so loud that it is unusable in terms of performance… I really need to know how to prevent it. Thanks!

    BTW I use synth, not guitar. Thanks!

    I tried with guitar and it is fine. Noise problem seems only appear when I plug it as a route hardware effect on my audio interface. It is [audio interface output ] to [superego+] to [audio interface input 5].

    My other route like this works all fine though.

    #124707
    EHX STAFF
    Keymaster

    That is odd
    It sounds like a ground loop.
    Make sure the EHX supply is plugged in the same place as the other grear.
    Monday please write the techs at:
    info@ehx.com

    #211273
    dblacha
    Participant

    Hi, I have exactly the same problem with Superego+.
    What is the solution for it?

    Best Regards,
    Dominik.

    #211274
    EHX STAFF
    Keymaster

    Dominik
    Are you using the EHX supply???
    Sometimes cheap third party daisy chain supplies induce ground noise.
    If you are using the EHX supply please contact the techs at
    info@ehx.com

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