Home › Forums › The Lounge › I guess you’re on your own in terms of support when you buy an EHX product…

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  • February 26, 2013 at 11:08 am #82897
    feathers
    Member

    I registered on the forum yesterday and contacted EHX to tell them I couldn’t get my V256 working with midi.

    I know a few other people had reported same some time ago but it’s now 24 hours later and no reply at all. 70+ views. No reply.

    February 26, 2013 at 12:19 pm #118785
    The EH Man
    Moderator

    posting on the forum is no guarantee of tech support. Check the link in my sig for customer service.

    February 26, 2013 at 1:36 pm #118786
    feathers
    Member
    Quote:
    posting on the forum is no guarantee of tech support. Check the link in my sig for customer service.

    I did email tech service yesterday. No reply.

    I have emailed them again now from one of the emails in your link.

    The midi is truly dead on this unit. Don’t know if it’s hardware fault or just bad design requiring me to do all kinds of tricks to get the midi to respond.

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