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Home › Forums › Help/Technical Questions › Hot Wax volume cuts out after some use
Came to the forums to see if anyone else has been having this issue, and it seems like many people have in fact:
https://www.ehx.com/forums/viewthread/8788/
In this thread the original poster described exactly the issue I’m facing today with the Hot Wax pedal I bought new, and a number of others chimed in to say they’re having the same symptoms with their Hot Wax pedals. The thread seems to have closed before there was a resolution. Any ideas on what I should do?
Edit: I’m seeing more reports of this issue here:
https://www.ehx.com/forums/viewthread/8914/
It looks like the best thing to do is write in to EHX and request an exchange?
Please email our techs at info@ehx.com for customer service – they can assist you. Thank you.
Thank you – I received a reply and we are proceeding via email to process a repair.