Dear Harmony Central member,

Thank you for your participation in the Harmony Central community. We are writing to inform you of an incident that took place on Tuesday, December 8, 2009, and to suggest some steps you may consider in response.

What Happened.

Someone without authorization temporarily gained access to the Harmony Central site. That person or persons also gained access to our stored member information, which includes e-mail addresses. If you have provided us with other information, like your date of birth, we have also stored that information. Our stored information also includes member passwords, which are protected by multiple levels of encryption.

Our Response.

Our team stopped this intrusion. We are working hard to further improve the security of the Harmony Central site. We regret that this incident has caused the site to go offline temporarily. We also regret any concern that this incident may cause you.

What You Can Do.

As noted above, our stored passwords are protected by multiple levels of encryption. However, out of an abundance of caution, we recommend that you reset your password as soon as Harmony Central is available.

Also, as always, please remain cautious when responding to e-mail communications. Please remember — no one from Harmony Central will ever ask you for your password or log-in information. No one from Harmony Central will ask you for a credit card number, or Social Security number, or anything of the sort. If you ever receive any message supposedly from Harmony Central asking for that or any personal information, note the sender, delete the email immediately, restart your computer, and alert us to the situation. Never click on any links or attachments contained in an email of this type.

We appreciate your patience, and expect to have the site back up soon.

Sincerely,

Your Harmony Central Team