Home Forums Help/Technical Questions english muff’n problem with volume.

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  • #82356
    DanteSnMartin
    Participant

    i bought an ENGLISH MUFF’N about 5 months ago.

    the pedal was working perfectly, but now sometimes the volume drops and i can’t hear anything until i turn the volume an gain at maximum. i noticed that the right tube, the one under the bass knob, isn’t fully lit. i tried changing the tubes by 2 electro harmonix 12ax7, but now the same right tube is not working properly. the thing is that i’m from CHILE and it’s expensive send the pedal to USA.

    i must send it and use the pedal’s warranty?
    any thoughts?

    please ehx’s folks, give me a hand with this!

    #119123
    marclr17
    Member

    Same problem with my all new Electro-Harmonix English Muff’n !
    What’s the matter with this pedal ???
    I think I have to return it to the shop… :(

    #119184
    Folkstone57
    Member

    Hello Gentleman,

    It does sound like a tube problem. Not just swapping the tubes but also make sure the tubes are sitting properly & no bent leads on the bottom of the tubes or broken pieces left in the socket. I must say that I have never had any luck sending a pedal to EHX’s repair depot. They do not seem to really do more than take your money & then send the pedal back. I would suggest finding someone local who can take a look at it. My Luthier fixed my micro synth that came back from EHX’s repair guys & they had soldered a lead to the wrong spot on the back of the pedal. My Luthier opened the thing up & spotted the problem immediately, which made me feel pretty stupid as I had spent money to get the thing fixed, which took several weeks to get back not working, then drove 2 hours to my Luthier’s shop to have him fix it in 5 minutes.

    #119185
    marclr17
    Member

    Have receive new tubes today & replace the ex-ones… IT WORKS !!!
    so, problem seems really comes frome tubes…

    #119186
    Folkstone57
    Member

    Glad to hear it. What you described is a very common problem that indicated the tube(s) is failing. Also, odd popping noises or noise that seems to swell & fade. Enjoy the pedal, it is one of my favorites & if you check on my youtube channel you can see my pedalboard with the English Muffin. Just do a search for Folkstone57. I’ll be adding some new ones soon now that my new pedalboard is almost finished.

    #119427
    marclr17
    Member

    Using it 2 times a week for months, I confirm : it was the tubes, it works perfectly now.
    What a pedal !
    What a sound !
    Probably the best of my pedalboard, I love it.
    Thanks for your helps,

    Marc – France

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