Home Forums Help/Technical Questions EHX Key 9 – Preset dial not responding

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  • #84819
    2mix
    Participant

    Hi,

    I purchased this unit along with B9 and C9 around December last year, but hasn’t got around setting them up.

    When I set it up today, I found that the Key 9 preset dial does not change the sound – this just the same digital piano sound (not sure which one). It sounded the same sound from 1 to 9. The B9 and C9 works with no problem.

    Anyone encountered this ? Is there anything my local tech guy can fix or does it need to be returned ?

    #122657
    EHX STAFF
    Keymaster

    2Mix if you are sure it is the same sound yes I am afraid something is wrong and it should be returned. I am very sorry.
    Please write the techs:
    info@ehx.com

    9-5 M-F NYC time

    UK
    ElectroHarmonixUK@Virginmedia.com

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