Home › Forums › Help/Technical Questions › EH El Nano Memory Toy not working.

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • December 21, 2011 at 6:39 pm #82059
    slavestate
    Member

    Hello there,

    I have a Electro Harmonix El Nano Memory Toy and when I plug it in I am not getting any tonal variances. When I hit the footswitch I hear the same signal tone as if the pedal wasn’t even pugged in.

    I have used several new batteries all tested with a volt meter, and even the adapter input doesn’t seem to have an effect on this pedal to work.

    I have used this pedal for an approximate dozen or so times and it was working great. Just recently the pedal seems to have some issues.

    The LED light is still lighting up.

    I am curious as to what I need to do to have this up and running again.

    I have called and left a customer service representative a message as their phone answering services stated their hours were between 3-5.

    Thank you.

    December 24, 2011 at 2:58 pm #116593
    slavestate
    Member

    Anyone have any suggestions?

    Thank you.

    January 6, 2012 at 9:08 pm #116699
    slavestate
    Member

    I have called and left messages at different times now,

    what else can I do?

    Thank you.

    January 20, 2012 at 10:47 pm #116824
    Gattt
    Member

    Hi there,

    i just have exactly the same problem !

    My pedal ( Nano Memory toy ) is correctly plugged, the light is lighting up but it does not change the sound in anyway …

    If anyone could help us !

    thanks

    January 23, 2012 at 6:46 pm #116845
    slavestate
    Member

    I am quite frustrated.

    I have called more than 5 times and left detailed messages with as much information I could give.

    This is the LAST EH pedal I purchase.

    January 30, 2012 at 11:04 am #116872
    GrooveTool
    Member

    Hi Slavestate and Gattt!

    I’m really angry because I have the same problem with my (new!) Memory Toy! The red led is lighting up but the pedal doesn’t affect the signal at all. I’ve tried to change the adapter, the batteries but the result is always the same. Does any of you solved the problem somehow?
    Thank you!

    March 1, 2012 at 6:58 am #117049
    slavestate
    Member

    I have not solved the problem, and Electro Harmonix hasn’t helped in the least bit.

    I actually ran into a buddy today who had the same thing happen to his, and mentioned he spoke with a EH Rep and was told that there was an issue with a batch of these.

    It’s a shame I have a shoddy paperweight now. Especially because I paid what I thought was decent money for what should have been a decent pedal.

    What a shame.

    March 5, 2012 at 6:56 pm #117086
    slavestate
    Member

    Is there a Moderator on this board who can give some piece of mind in regards to this discussion?

    I have called more than half a dozen times and left detailed messages in both the technical support and/or customer service departments in regards to my dysfunctional pedal. Not ONCE have I actually talked to an individual at this company, rather I have been directed to an automated voice messaging system.

    Is this how EH does their business?

    I simply am looking for a fix.

    March 5, 2012 at 7:58 pm #117087
    johnnyhashbrown
    Member

    Apparently there is a problem with a batch of these pedals. Some problem with the hardware inside the pedal coming apart

    March 5, 2012 at 8:01 pm #117088
    johnnyhashbrown
    Member

    Two boards that should be connected or summit

    March 5, 2012 at 8:13 pm #117089
    johnnyhashbrown
    Member

    Check out the customer reviews on amazon someone has the answer

    March 5, 2012 at 11:20 pm #117091
    johnnyhashbrown
    Member

    Thought I wud take the liberty of finding the review myself for u…….

    By Pat Mustard – Published on Amazon.com This review is from: Electro-Harmonix Memory Toy (Electronics) The good: Easy to use, nice features, sounds really sweet, and a great price. Well worth purchasing even though I have one note of concern.

    The concern: My Memory Toy worked fine for a couple of months then spontaneously stopped working, lights came on but no effects processing occurred.

    I contacted EHX and opened the pedal to remove the battery prior to shipping. The pedal has two circuit boards,withone attached to the other by eight pins fitted into sockets on the other board. I noticed that the top circuit board of the two in the pedal was loose, and had in fact separated from the main board.

    Once I pushed the board pins back into the sockets onthe main board the pedal started working again, it seems that the one board must easily come loose from the main board causingthe problems.

    I assume that the design that allows this to happen is the cause of the numerous similar issues I have heardof with this pedal, (some arriving DOA, etc.)

    I added a rubber pad to keep the board inplace from now on…

    April 2, 2012 at 2:33 am #117249
    ravenscryer
    Member

    Guh… Mine just died tonight and I’ve been using it for two years without problems.

    Anyone get EH to fix theirs yet?

  • Author
    Posts
Viewing 13 posts - 1 through 13 (of 13 total)
  • You must be logged in to reply to this topic.