Edit: I see I was typing the same time as Howard!!

I understand the position you are in, I’m in the UK so it wouldn’t be worth it for me either.

But I don’t really know what else to suggest other than contacting EHX directly with a complaint or returning it to where you bought it, it clearly doesn’t do what you need it to do so they might let you return it for something that does.

I agree that advertising the DMM as ‘up to 550ms’ is a bit misleading if all units are around 400 ms, but I don’t know if this is the case or not. The DMM has been around for a long time and maybe there are plenty around that get over 500ms and maybe you were unlucky…. I honestly don’t know. I’m sure EHX would say “well it says ‘up to’ 550ms” not “550ms” so I don’t know if there is a case to answer there or not, it would seem to depend on your interpretation of the text.

anyway, I’m sorry but I really don’t know what to suggest other than writing an email to EHX to express your disapointment and maybe ask them about the way they advertise the pedal and what they are going to do about it, the staff of EHX very rarely post in these forums, so waiting for a reply here might not be the best solution. The large majority on this forum (including the admin) are just ordinary people around the world who have no direct contact with the company at all.

all the best Mel

after reading this whole thread, i’m french too and i also would like to know how the delay time could be extended because i have 2 “classic chassis” DMMs and they don’t have the same max delay time. the one with the shortest is the oldest (chicken-head pots + external power supply) and apparently has been gigged a lot or pretty mistreated, and i also have other problems such as lower signal output with the effect on (echo out) than bypassed (the output signal being driven by the level pot, thus not true-bypass modified) that i could deal with by doing a little AB-switch mod on it (since there is little room in it, around the switch) but i don’t want to change anything like that so that it would keep its value and i wouldn’t want to add an AB-box to it or to my pedal board.

i don’t mind this older unit not being true-bypass, some people might say “it colours your signal” and… what are effects for anyway!? but it is really not convenient that the output level, even the level of the direct signal before repeats, is lower when effect engaged. i read on some random forums that it may be something quite (@electricsky “quiet” veut dire silencieux ;] ) common since many people seem to (have) encounter(ed) this problem.

fact is that i spent around 1000€ in electro harmonix effects since december 09 (HOG, polychorus, holiest grail, 1980s deluxe memory man) and that i am a musician currently unemployed, which i know is kind of stupid but now it is spent so i have to deal with it, and i really cannot afford to ship a pedal to the US, then pay for any repair + handling and then an other shipment back to france, not forgetting about the travel of the pedal overseas back and forth certainly wouldn’t be what’s best for the components’ life.
i could find a scope and a generator to borrow but i don’t know what to check with it, thus i’m very interested in what could be done!
i can understand it is a way of earning money for several people here, so i could understand that they may not want to teach us how to achieve it ourselves so that anyone could do it alone after that, but i am still asking this as a favour, if someone was willing to tell me (and also electricsky) privately by email (i could give my personal email address), i would keep the information to myself if requested.

thank you anyway for this!

ps: electricsky, si tu veux les schémas de circuits de pédales tu tapes schematics et le nom de la pédale dans google et en général tu trouves ce que tu veux. ceux du deluxe memory man sont dispo sur plein de sites (des fois payants)