Home › Forums › Help/Technical Questions › Deluxe Memory Man died after two years

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  • May 20, 2013 at 2:52 pm #83001
    MattInVegas
    Member

    And is past warranty. Local desler said it was the motherboard.

    So this is where we say goodbye, EHX. I have bought thousands of dollars worth of your pedals and promoted your products with religious fervor, but as much as I enjoy the chorus-delay combination I can’t take a chance buying another pedal that isn’t going to last. My 2880 looper’s draw bar doesn’t work correctly either. It’s a little less than two years old. Feeling pretty let down. Had planned to use EHX exclusively for life.

    May 20, 2013 at 2:57 pm #119069
    The EH Man
    Moderator

    They do offer repair service for out of warranty items.

    May 20, 2013 at 3:03 pm #119070
    MattInVegas
    Member

    Yeah, but the local guy said it was the motherboard, and the NS rep kindly said they can’t replace the board because that would be like replacing the unit. I don’t want to have to replace it with an MXR Carbon Copy, but I can’t afford to replace expensive pedals after two years of careful use.

    May 20, 2013 at 3:09 pm #119071
    The EH Man
    Moderator

    Is this an XO model or the big chassis version?

    May 20, 2013 at 3:14 pm #119073
    MattInVegas
    Member

    XO. Liked that design better.

    May 20, 2013 at 3:15 pm #119074
    The EH Man
    Moderator

    I can’t imagine the whole motherboard is dead. How about you send it to me and I’ll take a look at it?

    May 20, 2013 at 3:34 pm #119075
    MattInVegas
    Member

    OK, I’m going by what the local repair guy said, as he had the pedal since February. NS responded promptly and courteously, and I’m sure they have to guard against replacing every broken pedal, so I understand. Where should I send?

    May 20, 2013 at 3:44 pm #119076
    The EH Man
    Moderator

    Sent you an email.

    May 20, 2013 at 6:36 pm #119078
    MattInVegas
    Member

    Thanks! stoked. I’m happy as an EHX loyalist

    July 25, 2013 at 9:41 pm #119280
    MattInVegas
    Member

    Ron Neely fixed my Memory Man. He is now “EHX God.”

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