Home › Forums › Help/Technical Questions › Bass Soul Food dead… I almost cried.

Viewing 11 posts - 1 through 11 (of 11 total)
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  • June 11, 2015 at 8:58 am #83982
    Synthapetic
    Member

    My Bass Soul Food has been working fine for weeks, and out of no where it stopped working. It bypasses just fine (True and Buffered) but when I engage the pedal it is incredibly quiet, even on max settings, regardless of the -10db switch position. There is no weird noise, or static, just borderline dead quiet. I purchased it off of an ebay seller supposedly new on May 29th, and of course I didn’t send in the warranty card (I didn’t even have a receipt because everything was online). Has anyone experienced this, or know what it could be?

    June 27, 2015 at 7:02 pm #120472
    Synthapetic
    Member

    The Ebay seller sent me a new one, all is well in the world.

    September 14, 2015 at 4:30 pm #120904
    BassChap
    Participant

    My Bass Soul Food is doing the same exact thing! I know you said you got a new one but was anything figured out what was wrong?

    September 14, 2015 at 4:36 pm #120905
    Synthapetic
    Member
    Quote:
    My Bass Soul Food is doing the same exact thing! I know you said you got a new one but was anything figured out what was wrong?

    I never found out what was wrong with it. I think he sent it back to EHX. My new one is working fine and has been for months.

    October 15, 2015 at 10:51 pm #120937
    Crooked_Buddha
    Participant
    Quote:
    My Bass Soul Food has been working fine for weeks, and out of no where it stopped working. It bypasses just fine (True and Buffered) but when I engage the pedal it is incredibly quiet, even on max settings, regardless of the -10db switch position. There is no weird noise, or static, just borderline dead quiet. I purchased it off of an ebay seller supposedly new on May 29th, and of course I didn’t send in the warranty card (I didn’t even have a receipt because everything was online). Has anyone experienced this, or know what it could be?

    This is my same exact problem. I just got it today. Plugged it in by itself to check it out. I was hoping to find out if I can fix it myself before sending it in. If anybody has some input I’d appreciate it.

    June 19, 2016 at 8:46 am #121627
    Devolucionario
    Member

    Same problem here. Any way to fix it? Or is it just a foulty design?

    June 28, 2016 at 1:42 pm #121674
    Flick (EHX Staff)
    Moderator
    Quote:
    Same problem here. Any way to fix it? Or is it just a foulty design?

    Where are you located?

    June 29, 2016 at 5:20 am #121693
    Devolucionario
    Member

    London

    February 10, 2017 at 3:32 pm #122596
    BBQV
    Participant

    Hi, first time poster here. I’ll resurrect this thread in an attempt to do the same to my Bass Soul Food pedal…

    I’ve encountered exactly the same problem. It’s been working (and sounding) great for a couple of weeks and yesterday, all of a sudden, it was almost dead silent when I switched it on. With volume and drive dimed I could barely hear my bass through it when I really dug in. Bypassed everything seemed normal, both Buffered and True Bypass.

    No noise, no squealing, nothing more than silence. I took it off the pedal board and tried it separately. Still the same result. And it won’t work with a battery either.

    I bought it second hand, so no valid warranty I’m afraid…

    What should I look for? Does anybody know where to start?

    February 10, 2017 at 5:25 pm #122597
    EHX STAFF
    Keymaster

    So sorry!
    Please contact service at:
    info@ehx.com

    9-5 M-F NYC time

    UK
    ElectroHarmonixUK@Virginmedia.com

    February 10, 2017 at 6:52 pm #122598
    BBQV
    Participant

    Thanks. E-mailed them just now.

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