Home › Forums › Help/Technical Questions › 8 Step Program timing problem (v3) > Internal clock

Viewing 9 posts - 1 through 9 (of 9 total)
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  • September 18, 2014 at 4:02 pm #83641
    red-noise
    Member

    When I boot up my 8-Step, it shows that it has the v3 update.

    I don’t use it with MIDI; I normally have it clocked internally.

    Every once in a while, it hangs on a step momentarily before advancing. I haven’t been able to detect a pattern, it seems to do this at random moments. It is very noticeable and disruptive; at least 50ms.

    I’ve tried using all 4 Global Tempo/Bounce modes, and it (mis)behaves the same in each mode.

    Syncing to external CV (TR-606) doesn’t seem to produce the same glitch. There’s an occasional lag of <10ms or so, but nothing to complain about.

    This feels like the same MIDI timing glitch which I read about that affected v1, but I understand that this was resolved in v2. And mine shows that it has the v3 update.

    Any suggestions?

    hopefully,
    – Scott

    November 24, 2015 at 3:29 pm #121016
    red-noise
    Member

    Anybody?? Nobody?? I would love to resolve the timing issue on this…

    November 25, 2015 at 5:01 pm #121025
    Flick (EHX Staff)
    Moderator
    Quote:
    When I boot up my 8-Step, it shows that it has the v3 update.

    I don’t use it with MIDI; I normally have it clocked internally.

    Every once in a while, it hangs on a step momentarily before advancing. I haven’t been able to detect a pattern, it seems to do this at random moments. It is very noticeable and disruptive; at least 50ms.

    I’ve tried using all 4 Global Tempo/Bounce modes, and it (mis)behaves the same in each mode.

    Syncing to external CV (TR-606) doesn’t seem to produce the same glitch. There’s an occasional lag of <10ms or so, but nothing to complain about.

    This feels like the same MIDI timing glitch which I read about that affected v1, but I understand that this was resolved in v2. And mine shows that it has the v3 update.

    Any suggestions?

    hopefully,
    – Scott

    It’s possible this is a defective unit or maybe just needs the firmware to be re-flashed. What are you using to power the 8 Step?

    November 25, 2015 at 7:01 pm #121031
    red-noise
    Member
    Quote:
    It’s possible this is a defective unit or maybe just needs the firmware to be re-flashed. What are you using to power the 8 Step?

    I’m powering it with the original PSU that it came with. Re-flashing the firmware sounds like it’s worth a shot! What would be involved in doing that? Can that be done over MIDI / SYSEX?

    thanks,
    – Scott

    November 25, 2015 at 7:28 pm #121032
    Flick (EHX Staff)
    Moderator
    Quote:
    I’m powering it with the original PSU that it came with. Re-flashing the firmware sounds like it’s worth a shot! What would be involved in doing that? Can that be done over MIDI / SYSEX?

    thanks,
    – Scott

    Unfortunately it does not have the ability to re-program through MIDI or other means a user could do. It has to be re-programmed at the factory or certain repair centers. What country are you located?

    November 25, 2015 at 11:02 pm #121036
    red-noise
    Member

    I’m in Chicago / USA … It’s out of warranty; does that matter for a firmware update?

    November 30, 2015 at 3:05 pm #121046
    Flick (EHX Staff)
    Moderator
    Quote:
    I’m in Chicago / USA … It’s out of warranty; does that matter for a firmware update?

    I will private message you.

    January 2, 2016 at 2:02 pm #121143
    SteppenwolfVM
    Member
    Quote:
    Quote:
    I’m powering it with the original PSU that it came with. Re-flashing the firmware sounds like it’s worth a shot! What would be involved in doing that? Can that be done over MIDI / SYSEX?

    thanks,
    – Scott

    Unfortunately it does not have the ability to re-program through MIDI or other means a user could do. It has to be re-programmed at the factory or certain repair centers. What country are you located?

    I have the exact same issue, and don’t want to send my 8step in again because I don’t want to receive a new unit with new issues and different levels again. How do I flash the 8step myself? Why doesn’t EHX allow to do that via standard MIDI SysEx?? Why aren’t there public firmware updates?

    January 8, 2016 at 5:33 am #121156
    red-noise
    Member

    I imagine that would have increased the price considerably, and surely EHX wasn’t expecting to issue a bunch of updates over the years. I don’t see this as being a big problem actually because the price point was really sweet when it first came out. (But now the SQ1 from Korg is hard to compete against…)

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