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  • September 24, 2009 at 10:14 pm #79034
    alois
    Participant

    Hiya,

    My 2880 recently started doing this very annoying thing… its only been happening for a few weeks now:
    The ‘track select’ button on the unit does *sometimes* switch stereo-mode on/off (just like the button below it does)! It happens randomly every x-th track-select button press, sometimes more often, sometimes less, but its always *highly* annoying of course…
    The ‘stereo mode’ button below works fine and always does what its supposed to.
    When i use the track-select switch on the footpedal, everythings fine and it always works – no stereo-mode switching occurs. So it definitely looks like its some issue with the track-select button on the unit.
    Any ideas ? Could dust/dirt in the unit be causing this? Im running the latest 2880 firmware.
    Thanks for any help. I love my 2880, but this is truly annoying. It kills the flow !
    Regards
    -Alois

    September 29, 2009 at 2:18 pm #101868
    B.Daws
    Participant

    I’m going to assume you aren’t accidentally hitting both buttons on the unit (Giant fingers?). It could be a wiring issue, open it up and have a look. Maybe you could also try a can of compressed air and give it a good spray if you work around a dirty environment!

    September 29, 2009 at 5:55 pm #101889
    alois
    Participant

    Erh, yes, you can definitely assume that i’m not hitting two buttons.
    A wiring issue ? as i said, it worked just fine until recently, so i dont know…
    compressed air is worth a try i guess.
    Thanks!
    does anyone from EHX have an idea?

    September 29, 2009 at 8:58 pm #101896
    electro-melx
    Moderator
    Quote:
    does anyone from EHX have an idea?

    To be frank peeps from EHX seem a bit thin on the ground around here lately, I would go for the direct approach.

    https://www.ehx.com/about/contact

    there is email, telephone no. and mail address on that page.

    I’d try emailing first and see what they say.

    October 2, 2009 at 11:54 am #101986
    alois
    Participant
    Quote:
    I’d try emailing first and see what they say.

    ive done that 2 days ago, but no answer yet…
    judging from previous attempts to contact ehx with questions about the 2880, months ago, im not sure i should hold my breath, tbh…never got an answer so far.
    EHX, can you hear me ?

    October 8, 2009 at 9:03 am #102091
    alois
    Participant

    bump

    no luck with compressed air.
    EHX ?

    October 8, 2009 at 9:00 pm #102103
    alois
    Participant

    from ehx/support:

    “Last, if you can’t seem to get an answer from the product pages or forums — we welcome your questions via email.”

    hmmm, really?
    honestly, it doesnt look like it so far. really dissapointing.
    and my 2880 was not cheap over here in europe.
    its not like i dont understand people being stressed and busy at times, but, ive sent you 3 emails so far, and it doesnt feel or look like they went anywhere at all.
    something like ‘we don’t know’ would be something really. but nothing at all??

    October 9, 2009 at 12:14 am #102108
    electro-melx
    Moderator

    Try sending a PM (private message) or Email to Rick Stevenson (EHX Staff) or Flick (EHX Staff) from these links.

    https://www.ehx.com/member/100/

    https://www.ehx.com/member/914/

    …other than the main email (which you don’t seem to be having any luck with) I don’t know what else to suggest. :(

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