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Home › Forums › Help/Technical Questions › Why doesn’t EHX customer service reply to emails?
I emailed over two weeks ago regarding a fault with a Deluxe Memory Man which I see as no fault of my own, to both the UK and the main Electro Harmonix customer service email addresses, and have had nothing back. Pretty awful customer service to be honest, and I’m not the type to complain, just getting fed up now. Does anyone know any other way to get in touch with them?
From my personal experience and other posts I’ve seen here, they seem to be very responsive. Did you send a note to info@ehx.com?
Service has written you.
You forced the knobs off your pedal and broke the pots.