Home Forums Help/Technical Questions 45000 record>overdub>play workflow option

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #84573
    danielb
    Participant

    Can the 45000 have different workflow? Like the 720?

    Thnx

    #121969
    EHX STAFF
    Keymaster

    No sorry.

    #121970
    danielb
    Participant

    If “No it doesn’t” or “the 720 does” is the only response customers can get from you guys then I’ll be buying a Pigtronix Infinity Looper since you guys don’t seem to care what your customers want. Pigtronix has recently included this option because customers have asked for it.
    peace.

    #121971
    EHX STAFF
    Keymaster

    It does not and the 720 does.
    What more do you want info wise and why are you so hostile?

    #121967
    danielb
    Participant

    I don’t think that I am hostile, but frustrated with you guys and your lack of customer service.
    It is a common discussion on this forum that your two loopers, the 22500 and 45000 loopers don’t have this workflow feature.

    The common answer is 3 words. no it doesn’t..over and over again. Its frustrating to deal with representatives from your company never addressing the follow up question…why? I asked the “why” question about the 22500 months ago and got silence.

    So let the users know why isn’t this feature or the feature of an alternate way of deleting loops is not being addressed. I know the pedal firmware can be updated. I know programming wise you can do it since the 720 can. is it hardware limitations? Do you just not care since most folks have already purchased the product?

    Because everything else about these pedals is awesome and exactly what I’m looking for but the lack of this feature is a deal breaker and I would hate to buy a different product and then a month later you guys decide to update the firmware and add that feature.

    Can you help us, your customers, out? Are new features being discussed as possible firmware updates or not…

    #121917
    EHX STAFF
    Keymaster

    All these feature demands have been heard and the requests are all in.
    We are listening to you.
    Its a matter of the software team is maxed out doing other projects and not free at this time.
    If it were a bug it would be fixed but adding features is a different story.

    The 720 has these features as that was being worked on when the 22500 request cam in and we made sure it had them.
    I would would love to have these features as well.
    It will be a matter of time when these features can be added.
    We are not Microsoft with a thousand software engineers working around the clock.
    It is not as simple as opening a program and adding a feature. It is days and days of code writing.
    I hope this helps you understand.
    Have a great holiday.

    #121978
    danielb
    Participant

    Wow, thank you so much! Very appreciated. Keep up the good work.

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