Home Forums Help/Technical Questions 2880 and the mythical power supply…..

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  • #79514

    I had a friend buy me a 2880 whilst he was in the US and because I’m in Australia I can’t use the power Supply.
    I contacted EVER shop in Australia and the Australian Distributor and they all tell me they can’t sell me a power supply because it was bought in the US.

    Where in gods name do I get this mythical power supply from!!!!!!!!!!!!!!!!

    EDIT: Do any of you know any Australian members who own a 2880, Holiest Grail or a HOG?
    Maybe I could get them to buy it on my behalf if they still have the receipt!

    #105297
    electro-melx
    Moderator

    They are saying this to try and stop you buying pedals overseas in the future, but I’m suprised you can’t find an austrailian EHX dealer that will sell you a ‘replacement’ PSU. Next time don’t tell them you bought it in the US, just say you’ve lost/broken/had stolen your power supply and you need to buy a replacement. I’m in the UK and it’s possible to buy a UK EHX power supply from any of the bigger EHX dealers, I could order one online right now.

    ‘Liberty Belle’ (part of the admin here) is in Austrailia so he might be able to point you to the best shop for this kind of thing.

    #105300

    I didn’t tell them it was bought in the US, the said they would only order it if I provided a receipt to prove it was bought in Australia.
    I tried telling them I had no receipt and then they refused to sell it to me.

    #105302
    electro-melx
    Moderator
    Quote:
    I didn’t tell them it was bought in the US, the said they would only order it if I provided a receipt to prove it was bought in Australia.
    I tried telling them I had no receipt and then they refused to sell it to me.

    Damn, that sucks….

    ok… well, the specs for the 2880 psu are ‘9Volts DC 500mA output’ I believe it’s a standard size barrel type (like a boss) so you shouldn’t have any trouble finding a suitable power supply from somewhere else. (i’m not 100% on that though, what does it say on your USA psu?)

    I’ve just seen that the ‘IBANEZ AC509’ is 9v 500mA so that might do the trick and I’d suspect that Boss would make something to fit the bill too. it seems to be a pretty standard spec psu that you should be able to get from any music shop, but like I said before check what it says on your usa supply first.

    #105303
    electro-melx
    Moderator

    actually the more I think about this the more stupid it seems, you might have owned the thing for 2 years, who the hell keeps a receipt that long? … what if you bought it second hand and you didn’t have the original reciept, that’s just stupid….

    It’s crazy, if it was me I’d email EHX and see if they can sort you out with a power supply or point you in the direction of someone who can because this is just ridiculous.

    try email

    info@ehx.com

    or

    info@sovtek.com

    or there’s a contact us page here at ‘new Sensor’

    http://www.newsensor.com/ContactUs.aspx

    I think this situation is BS, if you want a replacement power supply they should bloody well sell you one like you can easily here in the UK and in the US and Europe.

    look, I could buy one online here for £12 with no stupid questions asked.

    http://www.hotroxuk.com/power-supplies-303-0.html

    I have no idea why you can’t do the same in Austrailia, I wish I could help more.

    #105305
    julian
    Moderator

    Caution- 2880 is Center Positive (reverse polarity)

    #105307

    Thanks Melx, you have been really helpful.
    I think it is utter BS too, the Australian shops are being ridiculous.
    I will email EHX for help, thanks for the links.

    #105309

    Do any of you know any Australian members who own a 2880, Holiest Grail or a HOG?
    Maybe I could get them to buy it on my behalf if they still have the receipt!

    #105351

    The BS just keeps getting more annoying.
    I emailed EXH who said they can’t help me out because they’re bound by a contract.
    They said the only thing I could do is attempt to return it and buy a new unit from Australia just so I can get a power supply. WTF!

    #105352
    electro-melx
    Moderator
    Quote:
    Caution- 2880 is Center Positive (reverse polarity)

    Cheers Julian…

    ok, in that case….

    go to Tandy/Radio Shack/Maplins (or whatever electrical shops you have over there) and ask for a “9v 500mA centre positive power supply with a 2.1mm barrel plug.”

    #105353
    electro-melx
    Moderator
    Quote:
    The BS just keeps getting more annoying.
    I emailed EXH who said they can’t help me out because they’re bound by a contract.
    They said the only thing I could do is attempt to return it and buy a new unit from Australia just so I can get a power supply. WTF!

    :doh:

    Sorry mate, I don’t know what else to say….. seems really unfair to me especially in todays global marketplace.

    anyway see my post above, and let us know how you get on.

    #105355
    Fender&EHX4ever
    Moderator
    Quote:
    Do any of you know any Australian members who own a 2880, Holiest Grail or a HOG?
    Maybe I could get them to buy it on my behalf if they still have the receipt!

    IIRC, SupremePancake is from OZ. I’m pretty sure he has a HOG.

    #105356
    Quote:
    Quote:
    Do any of you know any Australian members who own a 2880, Holiest Grail or a HOG?
    Maybe I could get them to buy it on my behalf if they still have the receipt!

    IIRC, SupremePancake is from OZ. I’m pretty sure he has a HOG.

    Thanks, I just emailed him. With any luck…..

    #105738
    Rex6
    Member
    Quote:
    Quote:
    The BS just keeps getting more annoying.
    I emailed EXH who said they can’t help me out because they’re bound by a contract.
    They said the only thing I could do is attempt to return it and buy a new unit from Australia just so I can get a power supply. WTF!

    :doh:

    Sorry mate, I don’t know what else to say….. seems really unfair to me especially in todays global marketplace.

    anyway see my post above, and let us know how you get on.

    I am going through this same problem. I bought a Black Finger and it didn’t ship with a power supply. I tried to get another power supply but because they must be sold under a MAP here in Australia you need to provide evidence it being bought from a licensed dealer.

    I have a Black Finger that I have never used. Anyone got a spare power supply or even know what jack type it is?????

    #105739
    Ned Flanders
    Moderator

    I’m an Ozzie too and I only own UK one that came with the pedals. I own a few AU ones I’ve bought here but they aren’t EHX brand.

    If EHX ever stops US stores selling to AU I will boycott EHX and never buy EHX pedals again because the mark up on EHX in AU is fucking ridiculous and I’d rather go without!!!!!!!!!

    Some companies wont let US stores ship outside the US.

    If that ever did happen i spose rather than boycott em i could get US friends I know on the www to buy it for me and ship it.

    There’s ways around everything in life but it would be bad form on EHX if they ever did do it!!!

    Also for about 10 bucks cheap as chips sells 9V 1500mA reversable polarity supplies, 1500mA is plenty to safely power the 2880. It also comes with a shit load of differnt types of tips for different electronics. You can switch it from 4 to 12 volts too. I have a few of them,they are great!

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