one of the wires could be broken. i think you can send it in to get it repaired without the warranty, it will just cost more i think.

Same issue with mine –> https://www.ehx.com/forums/viewthread/1850/

What’s goin on EHX !

It’s a power problem. These pedals are True Bypass which is why the sound is cutting off when you step on them. If they have no power and you complete the circuit there will be no sound!!! I would try a power supply and also check the wires on the 9V batter clip (as these come loose and even detach themselves often). You will need to cut and pull back the black sleeve to make sure they are still attached and/or aren’t touching the other’s metal connection causing it to ground out. I wouldn’t give up though, as this can happen and it doesn’t mean the pedals are fried!!!

Also, if you leave your instrument cables in these it will drain the batteries whether you are using them or not, so it could be killing your batteries.

you’re right of course…it shouldn’t.

…..all I can say is after ‘2 or 3 days light use’ it would be going straight back to the shop for a replacement or to seek a refund, personally I wouldn’t even bother messing around with any other course of action when I’ve had it less than a week.

If you have the cables hooked into the input and output it will drain the battery regardless of whether you actually have the pedal on or not. You have to disconnect the input one (I think) just to make sure. Also have you switched cables around to make sure you don’t have a cable with a short or something? You are using unbalanced cables and not TRS ones right? Just thought I’d throw some ideas out there. Hopefully that power supply will fix it!!!

Well that’s not good to hear. I have no way of soldering anything at home – and am foreign to it.

Probaby something I should learn to do though…*Sigh*

Not a god first time experience with EHX – maybe they should look into fixing this issue.

I wonder if they’ll repair mine if i do the $12 thing without a warranty card or receipt though…

The problem is this I’m guessing….EHX check and test every pedal before it leaves the factory …. on the vintage style pedals the wires are soldered directly to the footswitch (unlike on an XO where it has a little circuit board) because of the way the switch is you can’t have large blobs of solder on the solder points, so I presume somewhere between the NY factory and your house a wire has come loose. considering the pedal has come from NY (in my case to the UK) then from the dealer through the post again to my house, it’s not that suprising that sometimes this happens, especially the way I know Royal Mail handles parcels (unless it is marked ‘fragile’ they seem just chuck them around) … then you have the postman who could have dropped his bag, and god knows what could happen anywhere else along the line.

Personally I’ve never had this problem (and i’m not exactly careful with my pedals) but I can see how it might happen, it could be a few things, maybe they had a dodgy batch of solder that might not cause any problems until after a few months after leaving the factory, or maybe dealers just need to be putting more packing in the boxes to stop them clunking around and protect them a bit more, i’ve had pedals arrived in nothing more than a lightly padded envelope with the box crushed inside and the pedal just banging around inside loose, I was kinda suprised that worked when I plugged it in!

what did the ebay seller say? because you are well within your rights for a refund…contact paypal if you need to they seem pretty good at sorting things out for buyers in my experience.