Home Forums Help/Technical Questions SMMH not working properly (Looping content)

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  • #77369
    hilikus
    Member

    So today I played with my SMMH after almost a month (I´d been away at college) and started noticing weird since I couldn´t get my loops in time/synch (this doesn´t happen ever) until it got to the point that I couldn´t erase a loop, I pressed and hold several times and nothing happened, after maybe 10 times of doing so, I got to erase the stored loop, but now it won’t work on loop mode or any of the other settings, I tried cleaning the switch, even checked for any bad solder connections but everthing seems to be in place, any help guys? I think this is the first time I ever see/read about a problem like this. Help me out I’m desperate, looping is pretty much what I got this pedal for.

    #88652
    electro-melx
    Moderator

    mmm….never heard of anything like that….I presume the power supply is ok and you aren’t using the wrong one by accident?

    #88696
    julian
    Moderator

    switch could just be plain bad
    if it is still under warranty you could send it to EHX plus 5 bucks to have them look at it
    if it isn’t, you can still send it in, but it costs more

    #88723
    Ned Flanders
    Moderator

    Because its digital and complicated theres not much you can do yourself, send it to EHX and have it fixed by professionals!s

    #88779
    Quote:
    So today I played with my SMMH after almost a month (I´d been away at college) and started noticing weird since I couldn´t get my loops in time/synch (this doesn´t happen ever) until it got to the point that I couldn´t erase a loop, I pressed and hold several times and nothing happened, after maybe 10 times of doing so, I got to erase the stored loop, but now it won’t work on loop mode or any of the other settings, I tried cleaning the switch, even checked for any bad solder connections but everthing seems to be in place, any help guys? I think this is the first time I ever see/read about a problem like this. Help me out I’m desperate, looping is pretty much what I got this pedal for.

    There is no doubt that this is a footswitch problem. The SMMH will have to be sent for service.
    This can happen but when I talked with the main engineer, he said that he had seen it once and only once before. Your problems were spot on to an issue with the footswitch.

    I would send it in and it will be repaired right away.

    #88783
    hilikus
    Member
    Quote:
    Quote:
    So today I played with my SMMH after almost a month (I´d been away at college) and started noticing weird since I couldn´t get my loops in time/synch (this doesn´t happen ever) until it got to the point that I couldn´t erase a loop, I pressed and hold several times and nothing happened, after maybe 10 times of doing so, I got to erase the stored loop, but now it won’t work on loop mode or any of the other settings, I tried cleaning the switch, even checked for any bad solder connections but everthing seems to be in place, any help guys? I think this is the first time I ever see/read about a problem like this. Help me out I’m desperate, looping is pretty much what I got this pedal for.

    There is no doubt that this is a footswitch problem. The SMMH will have to be sent for service.
    This can happen but when I talked with the main engineer, he said that he had seen it once and only once before. Your problems were spot on to an issue with the footswitch.

    I would send it in and it will be repaired right away.

    Thanks for the advice, sadly I’m located in Peru, and I don’t think I’ll get back to the US in at least a few months, I tried pulling it apart and carefully cleaning the area near the switch in question, it worked perfectly, but I’m quite concerned about this situation happening at a show or something. I hope it continues to work, otherwise I’m definitely gonna have to send it to my folks so they can get it repaired at EHX, thanks again.

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