I’m confused why I’m still having this problem. I’m clearly in latch mode (red light lit right next to latch). I’ll play a note and it doesn’t seem to sustain at all. If I hold the bypass down, it holds as long as my foot is on the control. I began to suspect my pedal was defective, and emailed tech support. They had me send the pedal for repair. I received it back promptly but I am still having this problem. Is there something else I could be doing wrong? I set every dial for 12 o’clock to make sure it has nothing to do with the settings.